Have a meeting scheduled with a Your DNA guide expert?

We are excited to meet with you to help you better understand your DNA test results.

In order to meet together online, you need to access the Zoom application from you computer.

We have outlined the basic steps below, but keep in mind things might look a wee bit different on your computer.

You can go ahead and start this process about 10 minutes before our meeting time. We will try to have the meeting up and running so we can get all of the bugs worked out before our start time. Don’t worry if you have some trouble, we are happy to talk you through it as well. You can reach us at 714.484.3344.

To begin, click on the link in your conformation email.

It looks like this:

Appointlet confirmation.png

A download of the Zoom software will begin!


Then it is going to ask you if you really want to do this. You do.


Again, they are just making sure you are sure. You are. Click ALLOW.


Next they want to know how you want us to hear each other. If your computer has a microphone and speakers, then just click "Join Audio Conference by Computer." If that isn't working, then just click on the "Phone Call" tab and follow the instructions there.


And that’s it! By this point you should be able to hear our expert, and we should be able to hear you.

If you have questions about Zoom, or need additional support, you can go to https://www.youtube.com/watch?v=vFhAEoCF7jg.

Talk to you soon!